Question 1

WHAT DOES "PRIVATE ACCESS" MEAN FOR HOTELA OWNERS?

Accepted Answer

Private Access means that only HOTELA Owners and their registered guests are allowed to enter HOTELA properties. This includes common areas and lobbies, ensuring an exclusive and private environment.

Question 2

CAN THE AMENITIES AT HOTELA BE USED BY ANYONE?

Accepted Answer

No, the amenities at HOTELA  including the billiards room, chef's kitchen, Epicurean room, and others are for the exclusive use of HOTELA Owners and registered guests. Once you book an amenity, it's reserved entirely for you, ensuring total privacy.

Question 3

WHAT KIND OF PERSONALIZED SERVICES DOES HOTELA PROVIDE?

Accepted Answer

HOTELA offers a range of personalized services for our Owners, such as personal concierges, private chefs, owners’ closet, HOTELA'S “Your Stay, Your Way” services, and more. These services are tailored to individual preferences to ensure each stay is unique and personal.

Question 4

WHERE ARE HOTELA PROPERTIES LOCATED?

Accepted Answer

HOTELA properties will be located in premier, high-demand locations around the world, offering our Owners exclusive access to these highly sought-after locales.

Question 5

WHAT KIND OF TAILORED EXPERIENCES CAN HOTELA OWNERS ENJOY?

Accepted Answer

HOTELA offers a variety of tailored experiences for Owners, including personal wine tastings, private cooking classes, in-room spa treatments, and more, designed to enhance your stay and cater to your personal tastes.

Question 6

DO HOTELA OWNERS HAVE PRIORITY WHEN BOOKING?

Accepted Answer

Yes, HOTELA Owners have priority access to booking. They can secure their stay anytime, from 2 days to 2 years in advance, compared to guests who can only book up to 3 months in advance.

Question 7

WHAT KIND OF TRANSPORT SERVICES DOES HOTELA PROVIDE?

Accepted Answer

HOTELA offers its Owners exclusive, high-end transportation services, ensuring seamless and comfortable travel to and from the property.

Question 8

WHAT LEVEL OF SECURITY DO HOTELA PROPERTIES PROVIDE?

Accepted Answer

HOTELA properties provide top-notch security measures, ensuring peace of mind and ultimate privacy for all Owners.

Question 9

CAN HOTELA OWNERS ATTEND SPECIAL EVENTS?

Accepted Answer

Absolutely. HOTELA Owners have the opportunity to join exclusive, invitation-only events. These events offer the chance to connect and network with other elite HOTELA Owners and celebrities.

Question 10

OWNER LEVELS AND BOOKING PRIORITY

Accepted Answer

Priority Booking Exclusive to Owners

As a HOTELA Owner, you enjoy priority when it comes to booking your stay. Depending on your level of ownership—Gold, Platinum, or Diamond—you can secure your luxury experience up to 24 months in advance. Guests are limited to booking only 3 months ahead, giving you the ultimate edge.

- Gold: Book up to 6 months in advance.
- Platinum: Book up to 12 months in advance.
- Diamond: Book up to 24 months in advance.

Secure your perfect getaway with HOTELA, where luxury meets convenience.

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